Privacy Policy
MasterOneSkill
Privacy Policy
Effective Date: 22 June 2025 | Last Updated: 22 June 2026
1. Introduction
MasterOneSkill ("we", "us", or "our") is an e-learning platform operated by Masteroneskill Concepts, based in Nigeria. We provide digital skills training to learners across Africa through our website at masteroneskill.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.
By registering on or using MasterOneSkill, you agree to the practices described in this policy. If you do not agree, please do not use the platform.
2. Information We Collect
2.1 Information You Provide
• Full name, email address and phone number (collected at registration)
• Password (stored in encrypted form, never in plain text)
• Payment details such as card information or mobile money numbers (processed securely through Flutterwave; we do not store raw payment credentials)
• Profile information you choose to add.
• Course progress, quiz responses, and assessment results
2.2 Information Collected Automatically
• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on the platform, and clickstream data
• Login timestamps and session activity
2.3 Information from Third Parties
• If you sign in with Google (Google OAuth), we receive your name and email address from Google, subject to your Google account privacy settings
• Payment status and transaction references from Flutterwave
3. How We Use Your Information
We use your personal information to:
• Create and manage your learner account
• Deliver courses, track your progress, and issue certificates
• Process payments and send payment confirmations
• Send important notices such as email verification, password reset links, and policy updates
• Send you course recommendations, promotions, and newsletters (you may opt out at any time)
• Monitor and improve platform security and performance
• Respond to your support requests and enquiries
• Comply with applicable laws and regulations in Nigeria
4. Legal Basis for Processing
We process your data on the following legal grounds:
• Contract: Processing is necessary to deliver the services you signed up for
• Legitimate interests: To improve our platform, prevent fraud, and ensure security
• Consent: For optional communications such as marketing emails, which you may withdraw at any time
• Legal obligation: Where we are required to retain data under Nigerian law
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
• Service providers: Flutterwave (payment processing), hosting providers, and email delivery services — only to the extent necessary to deliver our services
• Legal requirements: If required to do so by a valid court order, law enforcement request, or applicable Nigerian law
• Business transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, with prior notice to you
All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account:
• Your profile and course data will be removed within 30 days
• Transaction records may be retained for up to 7 years in compliance with Nigerian financial regulations
• Anonymised or aggregated data (which cannot identify you) may be retained indefinitely for analytics
7. Data Security
We take reasonable technical and organizational measures to protect your personal information, including:
• HTTPS encryption across all pages of the platform
• Bcrypt hashing for all stored passwords
• Restricted access to personal data: only authorised personnel may access it
• Regular review of access logs and security configurations
No system is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you promptly in accordance with applicable law.
8. Cookies
MasterOneSkill uses cookies and similar technologies to:
• Maintain your login session
• Remember your preferences
• Analyse site usage and improve user experience
You may disable cookies in your browser settings, but this may affect certain features of the platform. We do not use third-party advertising cookies.
9. Your Rights
As a user of MasterOneSkill, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for marketing communications at any time
• Object to processing of your data in certain circumstances
To exercise any of these rights, please contact us using the details in Section 12. We will respond within 14 working days.
10. Children's Privacy
MasterOneSkill is intended for users aged 16 and above. We do not knowingly collect personal information from children under the age of 16. If we become aware that a user is under 16 and has provided us with personal data without parental consent, we will delete that information promptly. If you believe a minor has registered on our platform, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will:
• Update the "Last Updated" date at the top of this policy
• Display a notice on the platform or send an email notification
Your continued use of MasterOneSkill after any update constitutes acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy, please contact us:
MasterOneSkill Concepts
Website: masteroneskill.com
Email: info@masteroneskill.com
Nigeria
One Skill. New Life. | masteroneskill.com
">
">
